Managed IT for small businesses

The IT department
your company doesn’t have.

We look after the computers, email, cloud, security and website of companies without in-house IT staff. And it all shows in HUB, our app: every request, every device and every deadline, without chasing anyone on the phone.

  • One point of contact
  • Deadlines in writing
  • Everything documented

Services

What we do, end to end

Four fronts that are really one: your business works without having to think about IT.

IT support and administration

Computers, network, printers, backups, people joining and leaving. Open a ticket from your phone or PC and always know who is on it and when it is due.

  • Windows
  • Intune
  • Networks
  • Backups

Microsoft 365 and cloud

Email on your own domain, Teams, SharePoint and OneDrive set up properly from day one. Licences matched to the people you have, not the ones you had.

  • Microsoft 365
  • Entra ID
  • Exchange
  • SharePoint

Cybersecurity and audits

Multi-factor on every account, encrypted laptops, reviewed access and managed antivirus. A regular written review: what changed and what needs your decision.

  • MFA
  • Conditional access
  • BitLocker
  • Defender

New websites you edit yourself

Custom websites, fast and secure, with no plugins to keep updating. Hosting, domain and certificate included, and you change the content —projects, photos, text— yourself from HUB.

  • Custom design
  • Astro
  • Hosting
  • Domain and SSL
HUB

HUB by CACR Systems

Your IT, in plain sight. In one app.

HUB is the application we built to work with our clients. It is not just another portal: it is where everything we do for your company lives.

hub.cacr.systems
Contracts and coverage in HUB
A ticket on an iPhone

Screenshots with sample data (the app is in Spanish).

Tickets with real deadlines

Every request with its status, its owner and its response time. You see the whole conversation and never have to ask “how is mine going?”.

Your devices, always up to date

The inventory fills itself: which computers you have, who uses them, what is installed and whether the contract covers them.

Clear contracts

What your service includes, how many devices it covers and until when. No small print hidden in a PDF.

Your website, from here

Choose the version of your new website and, very soon, change its content without depending on anyone.

Everywhere

Windows app, iPhone, iPad and browser. With notifications when something needs you.

Sign in with the account you already have

Your Microsoft 365 or Google Workspace account. No new passwords to remember.

How we work

Always in this order

Without the first step, the other two are guesswork.

  1. 01

    First, we look

    Before touching anything: an inventory of devices, accounts, licences and access. You get the real picture, with what is fine and what is not.

  2. 02

    Then, we sort it out

    We fix what is urgent, close what was left half-done and write down how everything is set up. No dependencies only one person understands.

  3. 03

    And we keep it that way

    Every request goes through HUB, with its deadline. And every so often, a written review: what changed, what was fixed and what needs your decision.

Why trust us

What you can expect

One accountable person

You know who looks after your IT and who to write to. No switchboards, no phone menus.

Explained in plain words

Every decision with its reason and its cost, so you decide. No jargon to impress.

Everything in writing

Inventory, configuration, access and changes, all documented. If you ever leave, you take it all with you.

Secure by default

We apply in your company what we apply in ours: multi-factor, encryption, least privilege and tested backups.

About us

Behind CACR Systems

CACR Systems was born to give small businesses what usually only large ones have: an IT department that knows the company, answers with deadlines and documents everything.

That is why we built HUB: so that what we do never depends on anyone’s memory, and you can see all of it, at any time.

Cristian Chacón

Technical Lead

hola@cacr.systems

Let’s talk

Tell us what you have in place and what is missing

We will reply with a concrete proposal, with no obligation.

Write to hola@cacr.systems